Food & Beverage Operations Manager
Marshall Yards Racing & Gaming
Company Overview: Marshall Yards Racing & Gaming (“Marshall Yards” or the “Property”) will be a newly constructed facility in a high-traffic area in Calvery City, Kentucky at the intersection of I-69 and I-24. The Property will feature nearly 240 state-of-the-art historical racing machines (“HRMs”), a sports bar and a retail sportsbook, simulcast wagering, and food and beverage offerings.
Industry: Gambling & Casino
Website: www.marshallyardsgaming.com
65 Campbell Drive
Calvert City, KY 42029
Job Description:
FUNCTION
The F&B Operations Manager is responsible for directing all food and beverage operations at the property, encompassing both dining and beverage service areas. This role ensures exceptional guest experience, operational efficiency, and compliance with all applicable laws and standards. The position manages front-of-house service teams, oversees beverage operations, monitors financial performance, and supports strategic initiatives to drive growth and profitability.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Oversee the day-to-day operations of all assigned F&B outlets, including dining and beverage service areas.
- Assign and delegate duties to F&B Supervisors, Sous Chefs, bartenders, and barbacks to ensure operational goals are met.
- Ensure the service culture is present in every guest interaction through training, coaching, and accountability.
- Maintain budgeted labor and staffing levels while ensuring excellent coverage and service.
- Collaborate with the culinary team to ensure recipes are followed, menus are accurate, and POS systems are updated.
- Lead beverage program operations, including training on drink recipes, maintaining service standards, and monitoring quality.
- Monitor and maintain ordering and inventory levels for food and beverage, ensuring accurate records and cost controls.
- Participate in departmental budgeting, forecasting, and financial reviews in coordination with the Director of F&B at Oak Grove Racing, Gaming & Hotel.
- Analyze sales, labor, and cost data to identify trends and develop action plans for improvement.
- Ensure compliance with all health department standards, gaming laws, and alcohol service regulations.
- Engage regularly with guests to assess satisfaction and address service concerns promptly.
- Support marketing and promotional efforts for the F&B outlet to drive traffic and revenue.
- Maintain strong working relationships with team members, other departments, and vendors.
- Be available for on-call response, including nights, weekends, and holidays.
- Perform other related duties as assigned.
STANDARDS OF PERFORMANCE
- Leads with a visible, hands-on presence in outlets and beverage service areas.
- Maintains confidentiality, integrity, and professionalism at all times.
- Demonstrates strong leadership, organization, and problem-solving skills.
- Maintains professional relationships with all personnel and guests.
- Possesses knowledge of menu and beverage program development, labor management, and cost controls.
EDUCATION, TRAINING, AND EXPERIENCE
- Minimum of two years’ high-volume restaurant or beverage operations management experience.
- Two or more years’ experience managing multiple outlets or teams.
- Wine, beer, and liquor knowledge required.
- Bachelor’s degree in Hospitality or related field preferred.
- Ability to obtain and maintain a valid Kentucky gaming/racing license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and the functioning of machines.
Compensation: $60,000/yr
To Apply for this position:
Please visit us at www.marshallyardsgaming.com/careers to apply today!